We treat every invoice as evidence and check it against what you actually agreed to pay. When a charge breaks your contract, we document it and help you get the money back.
Send a sample of recent freight invoices plus the rate agreements, contracts, or tariffs that apply to them, using our recovery audit form. Carrier, broker, and 3PL invoices all work.
Every line is checked against what you agreed to pay: contract discounts, fuel surcharge tables and zones, freight class against density and NMFC, accessorials, duplicate PRO numbers, and invoice math.
You get a documented claim package for each error: the contract term, the invoice line, and the dollar amount owed back. Nothing goes to a carrier until you approve it.
When a carrier refunds or credits you, our fee is 20% to 30% of that amount. Nothing recovered, nothing owed. Disputed or denied charges never carry a fee.
Whether the discount in your rate agreement was actually applied to each shipment, at the right percentage.
Whether the carrier used the correct fuel table, index week, and zone for the shipment date and lane.
Whether the billed class is supported by the shipment's density and NMFC item, the most common overcharge for manufacturers and distributors.
Liftgate, residential, inside delivery, and reweigh fees with no service performed; PRO numbers billed twice; line items that do not add up.
A rate that is high for today's market is a negotiation problem. A charge that breaks your contract is money owed. Recovery claims cover only the second, so every claim rests on your own agreements, the carrier's tariff, or the shipment documents.
Market benchmarking stays available in ongoing monitoring plans.
Found $680 in undisclosed liftgate and detention charges across three invoices. Dispute drafted and submitted. $520 recovered within 30 days.
The same PRO number was billed twice in 30 days, plus a class 85 charge on freight whose density supports class 65. $2,250 in supported discrepancies.
The rate agreement specified a 48% discount; invoices applied 42%. The shortfall was $312 per load across every shipment on the lane.
We do not contact your broker or carrier without your approval. We do not share your invoice data with any third party for marketing, and we do not sell data. Your invoices and agreements are used only to audit your freight and prepare your claims.
Start a recovery audit