Start with a contingency recovery audit: no upfront cost, and our fee is a share of refunds or credits you actually receive. Add ongoing monitoring when you want every future invoice checked.
For shippers who want every invoice checked going forward, plus rate benchmarking.
Includes lane benchmarking, accessorial pre-flight, class optimization, and contract negotiation briefs.
Compare monitoring plansThe fee is calculated on money recovered, never on the amount disputed. If a carrier denies a claim, you owe nothing on it. Here is an illustrative example at a 25% rate.
| Step | Amount | What it means |
|---|---|---|
| Errors identified | $4,120 | Discrepancies supported by your agreements, tariffs, or documents |
| Claims filed | $4,120 | A documented claim package for each error |
| Recovered (refund or credit) | $3,600 | What carriers actually paid back |
| Fee at 25% of recovered | $900 | Charged only on the $3,600 recovered |
| You keep | $2,700 | Plus corrected billing going forward |
For shippers who want every invoice checked going forward, plus market rate benchmarking. Monitoring is optional and separate from recovery fees.
Companies shipping fewer than 10 loads per month
Companies shipping 10 to 50 loads per month
Companies shipping 50 to 150 loads per month
Most shippers start with a recovery audit. Upload a sample →
| Feature | Starter | Growth | Managed |
|---|---|---|---|
| Audit checkpoints | 9 (3 deep / 6 surface) | 9 (all deep) | 9 (all deep) |
| Invoice forensic audit | $35/audit | ||
| Draft dispute letter | |||
| Lane rate benchmarking | – | ||
| Accessorial pre-flight | – | ||
| Freight class optimizer | – | ||
| Carrier reliability notes | – | ||
| Monthly savings report | – | – | |
| Contract negotiation brief | – | – | |
| TMS / ERP API integration | – | – | |
| Priority 12-hr turnaround | – | – |
Nothing upfront. Our fee is 20% to 30% of the money your carriers actually refund or credit. The exact rate depends on your volume and how complex the claims are, and we agree on it before any claim is filed.
Then you owe nothing. The fee is never charged on charges that were merely disputed or on claims a carrier denies.
A sample of recent freight invoices plus the rate agreements, contracts, or tariffs that apply to them. PDF, image, Excel, Word, and CSV files are all accepted. Carrier invoices, broker invoices, and 3PL invoices all work.
No. FreightForensic is not a freight broker and does not arrange transportation. Your carrier and broker relationships stay exactly as they are.
Not without your approval. We prepare a documented claim package for each error, and nothing goes to a carrier until you sign off on it.
A recovery audit looks back at invoices you have already paid and recovers money owed under your agreements. Monitoring checks every new invoice going forward and adds market rate benchmarking, which helps with renegotiation but is not billed as recovery.
Never sold, never shared for marketing. Your invoices and agreements are used only to audit your freight and prepare your claims.